Last Updated: 2023-06-01
If you are a user located in
Australia, Brazil, California, Canada, Hong Kong SAR, India, Indonesia, Japan,
Macau SAR, Malaysia, Mexico, Philippines, Russia, Serbia, Singapore, South
Korea, Sri Lanka, Taiwan (China), Thailand, Turkey, United Arab Emirates,
United Kingdom or Vietnam, the terms set out below under the name of your
jurisdiction apply to you in addition to the terms set out in our Privacy Policy.
We have provided translations of
the Privacy Policy, but in the event of any conflict between the local language
version and the English version, unless otherwise prescribed by applicable law,
the English version shall prevail.
Australia
This section applies to users
located in Australia:
Overseas Recipients
We take reasonable steps to
ensure that third party recipients of your Personal Information located outside
Australia handle your Personal Information in a manner that is consistent with
Australian privacy laws. However, you acknowledge that we do not control, or
accept liability for, the acts and omissions of these third party recipients.
Access
You have the right to access
Personal Information we hold about you, how we use it, and who we share it
with. You can access the Personal Information you have made available as part
of your account by logging into your account. If you believe we hold any other
Personal Information about you, please contact us at support@dipperapp.com.
Correction
You have the right to correct any
of your Personal Information we hold that is inaccurate. You can access the
Personal Information we hold about you by logging into your Dipper account. If
you believe we hold any other Personal Information about you and that
information is inaccurate, please contact us at support@dipperapp.com.
Children
If you are under the age of 18,
you undertake that you have the consent of your parent or legal guardian to
register an account on and use Dipper.
Your rights
If you are dissatisfied with our
response to your request for access to, or correction of, your Personal
Information or your privacy complaint in respect of your Personal Information,
you may contact the Office of the Australian Information Commissioner
(Telephone +61 1300 363 992 or email enquiries@oaic.gov.au).
Brazil
This section applies to users
located in Brazil:
Consent Revocation
Whenever we use your Personal
Information based on your consent, you may revoke consent that you have
previously given for the collection, use and disclosure of your Personal
Information, subject to contractual or legal limitations. To revoke such consent,
you may terminate your Dipper account or you can contact support@dipperapp.com. This may affect
our provision of Dipper to you.
Parental and Guardian Consent
If you are under the age of 18,
you should not use Dipper for any purpose without first obtaining parental/guardian
agreement to the Privacy Policy (both for themselves and on your behalf). We do
not knowingly collect Personal Information from any children under the age of
18 without such consent. Please contact our Data Protection Officer if you
believe we have any Personal Information from any children under the age of 18
without such parental/guardian consent – we will promptly investigate (and
remove) such Personal Information.
California
This section applies to
California residents covered by the California Consumer Privacy Act of 2018
("CCPA").
The CCPA provides California
residents with certain legal rights such as access, deletion, disclosure, or
"do not sell." These rights are not absolute and are subject to
certain exceptions.
Collection and Disclosure of
Personal Information
Over the past 12 months, through
your use of Dipper, we may have collected and disclosed the following
categories of Personal Information from or about consumers, as defined in the
CCPA:
We collect Personal
Information for the following purposes:
For additional information about
what each type of Personal Information is used for, see the main portion of the
Privacy Policy.
We may disclose each of the
categories of Personal Information identified in the Privacy Policy to the
following types of entities:
In the past 12 months, we
have not sold personal information of California residents within the meaning
of "sold" in the CCPA.
Rights under the CCPA
If you are a California resident
and the CCPA does not recognize an exemption that applies to you or your
Personal Information, you have the right to:
We aim to fulfill all verified
requests within 45 days pursuant to the CCPA. If necessary, extensions for an
additional 45 days will be accompanied by an explanation for the delay.
Please note that in order to
protect your information, we will need to verify your identity before
responding to any request to exercise your rights. In some cases we may need to
collect additional information to verify your identity, such as a government
issued ID.
How to Exercise Your Rights
First, you may wish to log into
your account and manage your data from there. If you are a California resident
to whom the CCPA applies, you may exercise your rights, if any, to other data
by contacting us at support@dipperapp.com.
Under the CCPA, you may exercise
these rights yourself or you may designate an authorized agent to make these
requests on your behalf by contacting us at support@dipperapp.com. For requests by
an authorized agent, we may require you to directly verify your identity with
us, and confirm with us that you provided the authorized agent permission to
submit the request.
Canada
By clicking "accept",
you consent to the cross-border transfer of your information to any country
where we have databases or affiliates.
Our designated data protection
officer can be contacted at support@dipperapp.com.
Your Rights
Consent Revocation
You may revoke consent that you
have previously given for the collection, use and disclosure of your Personal
Information, subject to contractual or legal limitations. To revoke such
consent, you may terminate your Dipper account or you can contact support@dipperapp.com. This may affect
our provision of Dipper to you.
Access
You have the right to access
Personal Information we hold about you, to be provided with an account of how
we use it, and to whom we disclose it. You can access your Personal Information
by logging into your account or making a request in writing to support@dipperapp.com. We may require
further information to verify your identity, which information will only be
used for that purpose.
Correction
You have the right to correct any
of your Personal Information we hold that is inaccurate. You can access your
Personal Information by logging into your Dipper account. If you believe we
hold any other Personal Information about you and that information is
inaccurate, please contact us at support@dipperapp.com.
Hong Kong SAR
If you choose not to provide your
Personal Information, you may not be able to use Dipper properly.
As a Hong Kong SAR data subject
you have legal rights in relation to the Personal Information we hold about you
(to the extent permitted under applicable laws and regulations).
You are entitled to make a
subject access request (to receive a copy of the data we process about you).
You can also exercise your right to data correction as well as your right to
stop to the use of your personal data for direct marketing purposes. A fee may
be chargeable by us for complying with a data access request.
India
Sensitive Personal
Information
"Sensitive Personal
Information" means passwords, financial information (such as bank account
or credit card or debit card or other payment instrument details), biometric
data, data relating to physical or mental health, sex life or sexual
orientation, and/or medical records or history, and similar information, but
does not include information available in the public domain, or provided under
Indian laws, including the Right to Information Act, 2005.
Sharing Of Your Sensitive
Personal Information
In the circumstances enumerated
in the Privacy Policy, where we permit any third parties to collect and use
your Sensitive Personal Information, we shall (i) ensure that such third
parties maintain the same security standards that are adhered to by us for the
protection of your Sensitive Personal Information and (ii) take reasonable
measures to ensure that the third parties do not further disclose the Sensitive
Personal Information.
Correction of Your Personal
Information & Withdrawal Of Consent
If you believe we hold any other
Personal Information about you or your children, and that information is
inaccurate, or you have queries regarding the processing, transfer or end-use
of your Personal Information, please contact us at support@dipperapp.com.
You do not have the right to
retrospectively retract consent or request for deletion of records required for
statutory purposes but can withdraw consent to any further processing of your
or your children's Personal Information.
Security Measures of Your Personal
Information
In accordance with applicable
data privacy laws and regulations in India, we shall take appropriate,
reasonable technical and organisational measures to prevent the loss of, damage
to or unauthorised access to or processing of your Sensitive Personal
Information.
Age Restrictions
Parental consent is required for
children under the age of 18 years who wish to use our services. Where the
users are children, their parents understand and acknowledge that our
collection, storage and processing of Personal Information shared with us,
shall be used for the lawful purposes set out in the Privacy Policy and is
considered necessary for us to provide the services.
Indonesia
Consent
By accepting and consenting to
the Privacy Policy, you agree that we may collect, use and share your Personal
Information in accordance with the Privacy Policy, as revised from time to
time. If you do not agree to the Privacy Policy, you must not access or use our
services and we have the right not to provide you with access to Dipper.
Accuracy of Information
You are responsible for ensuring
that any Personal Information which you provide to us is accurate and
up-to-date. In order to confirm the accuracy of the information, we may also
verify the information you provided to us, at any time.
Parental and Guardian Consent
If you are under the age of 21,
you undertake that you have the consent of your parent or legal guardian to
register an account on and use Dipper.
Data Subject Rights
You have the right to access,
update, correct and request erasure of Personal Information stored on Dipper
from time to time in accordance with applicable data privacy laws and
regulations in Indonesia.
Data Breach
In the event we fail to maintain
the confidentiality of your Personal Information, we will notify you through
the contact information provided by you or via Dipper, to the extent required
by local laws and regulations.
Data Retention
We will retain your personal
information in line with legal requirements.
Notification to Amendment of
the Privacy Policy
In the event we amend this
policy, we will post the updated Privacy Policy at this link and notify you via
Dipper or other means before the change becomes effective.
Data Accuracy and Third Party
Consent
You are responsible for making
sure that any personal details which you provide to us are accurate and
current. In order to confirm the accuracy of the information, we may also
verify the information provided to us, at any time. You hereby represent that
you have secured all necessary consent(s) before providing us with any other
person's Personal Information (for example, for referral promotions, if
applicable), in which case we will always assume that you have already obtained
prior consent, and as such, you will be responsible for any claims whatsoever
from any party arising as a result of the absence of such consent(s).
Japan
Consent
By clicking "accept",
you consent to the cross-border transfer of your information to any country
where we have databases or affiliates or where our service providers are
located.
Your Rights
You may request that we notify
you about the purposes of use of, the disclosure of, any correction to, the
discontinuation of the use of or provision of, and/or the deletion of any and
all of your Personal Information which is stored by us, to the extent provided
for by the Act on the Protection of Personal Information of Japan. If you wish
to make such a request, please contact us at support@dipperapp.com.
Kingdom of Saudi Arabia
You consent to the collection,
use, disclosure, export and storage of your Personal Information as described
in the Privacy Policy including (without limitation) for the purposes of
showing you personalised advertising when you use the services.
Macau SAR
You have the right not to provide
your Personal Information. However, as a result, we may not be able to provide
Dipper to you. As a Macau SAR data subject you have legal rights in relation to
your Personal Information (to the extent permitted under applicable laws and
regulations). You are entitled to make a subject access request to request a
copy of the data we process about you, to make a data correction request, and
have the right to oppose the use of your Personal Information for marketing or
any other form of commercial prospecting, or on any grounds of personal nature.
A fee may be chargeable by us for complying with a data access request.
Malaysia
Parental and Guardian Consent
In the event you are agreeing to
the Privacy Policy in order for a minor (a person under the age of 18) to
access and use Dipper, you hereby consent to the provision of Personal Information
of the minor to be processed in accordance with the Privacy Policy and you
personally accept and agree to be bound by the terms in the Privacy Policy.
Further, you hereby agree to take responsibility for the actions of such minor,
and that minor's compliance with the Privacy Policy.
How We Store and Share Your
Personal Information
In relation to users in Malaysia,
our servers are located in Singapore and Hong Kong SAR and you consent to the
transfer of your data outside of your country.
Rights of Data Subjects
Right of access: You have the right to request access to
and obtain a copy of the Personal Information that we have collected and is
being processed by or on behalf of us. We reserve the right to impose a fee for
providing access to your Personal Information in the amounts permitted by law.
When handling a data access
request, we are permitted to request certain information in order to verify the
identity of the requester to ensure that he/she is the person legally entitled
to make the data access request.
We will comply with data access
requests within the time periods as stipulated under Malaysian data protection
laws.
Right of correction: You may request for the correction of
your Personal Information. When handling a data correction request, we are
permitted to request certain information in order to verify the identity of the
requester to ensure that he/she is the person legally entitled to make the data
correction request.
Right to limit processing of
your Personal Information: You may request limiting the processing of your Personal Information by
using the contact details provided in the Privacy Policy. However this may
affect our provision of Dipper to you.
Contact
To protect your Personal
Information and handle complaints relating to your Personal Information, we
have appointed a data protection officer, responsible for the management and
safety of your Personal Information, who can be contacted at support@dipperapp.com.
Mexico
Purposes of processing
Certain of the purposes for
processing stated in the Privacy Policy are voluntary, including:
Data transfer consent
We require your consent to carry
out the following transfers of data, which are detailed in the section "Who Do We Share Your Data With"
in the Privacy Policy:
By using Dipper and providing us
with your personal data, you agree to the data transfers detailed above that
require your consent.
Age restrictions
You won't be able to use Dipper
unless you are 18 years old or you have obtained parental/guardian agreement to
the Privacy Policy (both for themselves and on your behalf).
Your rights
The sub-sections entitled
"Access & Correction", "Erasure",
"Objection", "Restriction of Processing to Storage Only",
which includes the limitation to the use and disclosure of your personal data,
and "Advertising" included in the section "How Can I Exercise My Rights Over My Data?"
in the Privacy Policy also apply to users that are located in Mexico.
You also have the right to revoke
the consent that you have provided us to process your personal data.
To exercise any of your rights,
contact us at support@dipperapp.com.
To know more about your rights,
as well as the applicable means, procedures and requirements to exercise any of
your rights, please contact us at support@dipperapp.com.
Philippines
Minimum Age
You must be at least 18 years of
age to be able to use Dipper.
Your Rights
You are entitled to the following
rights:
Consent
By consenting to this Privacy
Policy, you consent to us:
Russia
If you are using Dipper from
Russia:
·
You
confirm that you are at least 18 years old.
·
You
consent (for the purposes of the Russian Federal Law No. 152-FZ dated 27
July 2006 "On Personal Data" (as amended) or any replacement
regulations) to the processing in accordance herewith of your information.
In particular, if legitimate interests, optimisation of the service, carrying
out of the contract or any other purposes are mentioned herein, you agree that,
for the purposes of Russian law, the consent so provided can be considered an
additional ground for processing (meaning that the processing is conducted with
your consent). You also consent to the cross-border transfer of your information
to any country where we have databases or affiliates or where our service
providers are located and, in particular Singapore and Hong Kong SAR.
·
When
you consent to (i.e. unless you opt-out from) the use of personalised
advertising, such consent is granted for the purposes of the Russian
Federation Law No. 38-FZ dated 13 March 2006 "On
Advertising" (as amended) or any replacement regulations. This
consent covers the relevant processing actions (including cross-border
transfer) with respect to only certain types of your data as specified herein.
For the purposes of personalised advertising, we may transfer (including by way
of cross-border transfer) your data to our affiliates or service providers (as
specified herein).
·
We
will not implement any material changes hereto, unless we have notified you.
·
You
can contact us at support@dipperapp.com.
Please include the word "Russia" in the subject line of your email.
Singapore
By clicking "accept",
you consent to the collection, use and disclosure of your Personal Information,
for the purposes set out in the section "How do we use your information"
in the Privacy Policy, and which we will process as an "organisation"
as defined under the Personal Data Protection Act 2012.
Our designated data protection
officer for the purposes of compliance with the Personal Data Protection Act
2012 can be contacted at support@dipperapp.com.
Access
You have the right to access your
Personal Information, how we use it, and who we share it with. You can access
the Personal Information you have made available as part of your account by
logging into your account. If you believe we hold any other Personal
Information about you, please contact us at support@dipperapp.com.
Correction
You have the right to correct any
of your Personal Information that is inaccurate. You can access the Personal
Information we hold about you by logging into your account. If you believe we
hold any other Personal Information about you and that information is
inaccurate, please contact support@dipperapp.com.
South Korea
Children under the age of 14 must
not use Dipper for any purpose without first obtaining parental/guardian
consent to the Privacy Policy (both for the parent/guardian themself and on
their child's behalf). We do not knowingly collect Personal Information from
any children under the age of 14 without such consent. Please contact our Data
Protection Officer if you believe we have any Personal Information from any
children under the age of 14 without such parental/guardian consent – we will
promptly investigate (and remove) such Personal Information.
The Personal Information we
provide to third parties located outside of Korea for the Dipper service is as
follows:
|
Identity of the recipient
and Contact information of Chief Privacy Officer |
Location of the recipient
(or as otherwise stated in the recipient's privacy policy) |
Purposes of use of
Personal Information by the recipient |
Items of Personal
Information to be provided |
Date and method of
transfer |
Period of retention and
use of Personal Information by the recipient |
|
Operators
of third party services that allow log in via Dipper |
Where
the servers of the third party services are located |
Access
to third party services in accordance with your request. |
User
alias |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Adyen N.V. |
The
Netherlands |
Verifying
payment card information in relation to parental/guardian consent |
Payment
card information |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Foursquare
Labs, Inc. |
USA |
Location-based
services |
Location
Data |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Google
Asia Pacific Pte. Ltd. |
USA |
Translation
service |
Text
to be translated |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Microsoft
Operations Pte Ltd. |
USA |
Translation
service |
Text
to be translated |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Meta
Platforms, Inc. |
USA |
Sharing
of Your Moments posts in accordance with your request |
Your
Moments post to be shared |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Twitter,
Inc. |
USA |
Sharing
of Your Moments posts in accordance with your request |
Your
Moments post to be shared |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Beijing
NetEase Youdao Computer System Co., Ltd. |
Chinese
Mainland |
Translation
service (no Korean language supported) |
Text
to be translated |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
Tencent
Technology (Shenzhen) Co., Ltd. |
Chinese
Mainland |
Translation
service |
Text
to be translated |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
|
PTW
(Singapore) Pte. Ltd. |
Singapore
and Malaysia |
Customer
support services |
Information
as may be necessary to handle your customer support queries |
Transmitted
from time to time |
Retained
for such time as stated in the privacy policy of the relevant third party
service. |
The mandatory retention periods
for Personal Information required by law in Korea is as follows:
|
Items |
Relevant Statute |
Retention Period |
|
Records
related to entering into and withdrawing from a contract |
Act
on the Consumer Protection in Electronic Commerce |
5
years |
|
Records
related to payment and other supplies of money |
Act
on the Consumer Protection in Electronic Commerce |
5
years |
|
Records
related to consumer complaints and dispute settlement |
Act
on the Consumer Protection in Electronic Commerce |
3
years |
|
Records
related to labelling/advertisement |
Act
on the Consumer Protection in Electronic Commerce |
6
months |
|
Service
visit logs |
Protection
of Communications Secrets Act |
3
months |
|
Telecommunication
logs |
Protection
of Communications Secrets Act |
12
months |
The destruction procedure of
Personal Information is as follows:
·
Destruction procedure : Personal Information that needs to be destroyed is destroyed in
accordance with our data deletion and retention protocols under the supervision
of our Data Protection Officer.
·
Destruction method : We destroy Personal Information recorded and saved in electronic format
via methods such as Low Level Format so as to disable the reproduction thereof;
and Personal Information recorded and saved in hardcopy via grinder or
incineration.
Sri Lanka
By clicking "accept",
you consent to the terms and conditions of the Privacy Policy and permit the
collection, use and disclosure of your Personal Information. However, if you
are under the age of 18, you undertake that you have the consent of your parent
or legal guardian to register an account on and use Dipper.
Where you request to withdraw
consent or, refrain from further processing of data or, erase or, rectify or,
complete your Personal Information, we will provide you with our response to
the request within 21 working days.
Personalised Marketing
By clicking "accept",
you hereby consent to being shown personalised advertisements. You may choose
to stop receiving personalised advertising from us by following the opt out
instructions included in the Settings section of Dipper or by contacting us at support@dipperapp.com.
Taiwan (China)
We do not knowingly collect or
solicit Personal Information from anyone under the age of 7 or knowingly allow
such persons to register with Dipper. If you are under 7, please do not attempt
to use or register for Dipper or send any Personal Information about yourself
to us. No one under the age of 7 may provide any Personal Information to us
while using Dipper. In the case of users located in Taiwan, persons under the
age of 20 are required to obtain parental/guardian consent prior to using
Dipper.
We will first obtain your consent
prior to transfer of your Personal Information for the purpose of providing you
with personalised advertising.
You may exercise the following
rights as set forth in Article 3 of the Personal Data Protection Act: (1)
access your Personal Information to check and review it; (2) have a copy of
your Personal Information; (3) supplement or correct your Personal Information;
(4) demand that we cease the collection, processing, or use of your Personal
Information; and (5) demand that we delete your Personal Information. To the
extent permitted by law, there may be limitations on our ability to comply with
your request.
Thailand
By clicking "accept",
you acknowledge that you have read, understood, and agree to the Privacy
Policy. If you do not agree with the Privacy Policy, you must not use Dipper.
You may withdraw your consent to
the processing of your Personal Information. You may request us to provide
access to, make any correction to, discontinue, restrict the use or provision
of, erase any and all of your Personal Information and/or to provide you or
transfer to third party such information which is stored by us in a machine
readable format as well as file a complaint to a relevant authority, to the
extent provided by applicable data privacy laws and regulations in Thailand,
including the Thai Personal Data Protection Act. Where you wish to make such
requests, please contact us atsupport@dipperapp.com.
If you are under the age of 20,
you undertake that your parental consent is obtained for account registration
and your use of Dipper.
United Arab Emirates
You consent to the collection,
use, disclosure, export and storage of your Personal Information as described
in the Privacy Policy including (without limitation) for the purposes of
showing you personalised advertising when you use the services.
We may voluntarily report a
cyber-security incident where it constitutes a crime under UAE law (e.g. under
the UAE Cybercrime Law). The incident can be reported to the relevant
authorities for the purpose of investigations. Please note also that voluntary reporting
of a cyber-security incident can also be made to the UAE Computer Emergency
Response Team ("CERT"). CERT is a security awareness
organisation that provides a process for logging incidents and advising on
known cyber security threats in the UAE.
Children
In the case of users located in
the United Arab Emirates, the minimum age to be able to legally agree to
commercial transactions is 21 (under the Hijri calendar). However, a minor, who
is between the ages of 18 and 21 may obtain a court order giving him/her
permission to engage in specific commercial transactions. In addition, a minor
who is above the age of 7 years old may engage in commercial transactions
subject to their guardian's approval.
Vietnam
By accepting the Privacy Policy,
you expressly agree and authorize us to collect, use, store, and process your
Personal Information, including, lawfully disclosing and transferring it to
third parties, as described in the Privacy Policy.
We maintain international
standards and security practices for data protection. When your Personal
Information is transferred within or outside your jurisdiction of residence, it
will be subject to the same or higher levels of security practices and data
protection by the recipient entity as adhered to by us.
Where we permit any third parties
to collect and use your Personal Information, we shall take reasonable measures
to ensure that the third parties do not further disclose the Personal
Information.
Your Personal Information, if
required to be disclosed to the competent law enforcement agencies, public
authorities or other judicial bodies and organisations, will be disclosed upon
receipt of written request from such organisations.
Where required by the law and
regulatory requirements of your jurisdiction from time to time, we may retain
all or part of your Personal Information for a period longer than described in
the Privacy Policy.
You have the right to access,
correct, and erase the Personal Information we hold about you. You also have
the right to withdraw your consent to collect, store, process, use and disclose
your Personal Information and to request us to stop processing or providing
your Personal Information to a third party.